Customer Service (NYC)

Jessica Torres
1411 Townsend Ave., Bronx, NY, 10452
(347) 290-2430
J_MarieTorres@yahoo.com

OBJECTIVE:
Mature professional seeking a position where my interpersonal skills can be fully utilized in a fast-paced environment with the possibility for growth and continued learning

KEY QUALIFICATIONS:
➢ Ability to communicate effectively, both orally and in writing
➢ Responsible, hardworker and fast learner
➢ Fluent in English and Spanish
➢ Proficient with Microsoft Office 93 and 07
➢ Have knowledge in Macintosh Acid, Compression, DVD Studio Pro, and familiarity with Avid and Simian

WORK EXPERIENCE:
¬¬¬Intern, New Settlement Apartments 06/2010- 09/2010
➢ Coordinated special projects such as filing work orders from 2000 to 2008 for 16 residential buildings.
➢ Organized and updated MS Access database.
➢ Performed office duties such as mass mailings, making copies, filing current work orders and invoices.
Security Officer, International Protective Service Agency 07/2005-08/2006
➢ Protected and served our companies clients.
➢ Worked events such as HBO Boxing events, business parties, concerts, fundraisers etc.
➢ Supervised guards, held post for PSI contemporary Art Museum.
Counselor, Bronx Community College 06/2001-09/2001
➢ Supervised kids ages 11 to 16 years of age at Summer Day Camp.
➢ Followed camp rules and parental guidelines for special needs children.
➢ Guided and chaperoned kids during events and schedules activities.

EDUCATION:
Student, Young Adult Outreach Initiative 02/2010-04/2010
➢ Leadership development.
➢ Job Readiness Training.
➢ Computer Training; Introduction to EXCEL, Web Design, and PowerPoint.
Onondaga Community College 09/2006-05/2009
➢ A.A.S Associates Degree, Electronic Media Communications Major
In studio directing, producing, switchboard operations, cryon and prompter operator, audio operator, floor managing, camera operations, basics in radio production (on-air class participation for school’s radio station “super mix”, live remote sports setup), electronic news gathering (produced and anchored for school news class “OCC News at Noon”) and field production.

References Available Upon Request
thnks.

Research/ Assistant (Manhattan or Queens)

Hey! I have a very diverse background and an interest in doing humanitarian/anthropological work. Thanks for your time!!!


Caitlin Everett
37-07 30th Ave Astoria NY 11103

Executive Assistant/Secretary
Will provide diligent, timely assistance to company executives for regular office activities, scheduling, travel arrangement,
and special projects. Excellent, versatile research skills. Polished web, telephone, written, and interpersonal communication
skills. Precisely organized, highly focused, and able to complete tasks under pressure and deadlines. Creative
problem solver. Diplomatic and direct.

Executive Experience
Manager of Mission Cafe and Little Atlas Cafe NYC, 2009-present.

Assistant
- Dieu Donne Papermill- Skilled intern, assistant to technicians and professional artists, benefit coordination and labor
(Winter 2009- Spring 2010)
- Tsui Design and Research, TDR Inc.: Architectural Associate/ Intern Architect, Sustainable/Ecologically Sound
Architecture responsibilities: drafting and secretarial work (Spring 2006)
- Shevawn Everett, Private Investigator: Personal assistant, pay bills, surveillance, research, phone and E-mail (2004 - present)
- James Bertrand, Personal Trainer, Extreme Boot Camp NYC: all computer operations, customer/client interface,
scheduling, general organization/time management (Summer 2010)

Volunteer Experience
- Dieu Donne Papermill
- Change For Kids NYC: Creative and administrative helper (as needed, not permanent), muralist, artist, creative assistance
(2008- present) (sometimes in conjunction with New York Cares)
- Chabot Education Center, Oakland: Environmental Education Intern, grounds maintenance and curriculum
development for k-6 age groups and their families (Spring 2006)
- Miseracordia Heart of Mary, Chicago: Benefit coordination, planning, labor for Candy Days and Banquets
(intermittently 1996-present)

General Paid Work History
- 4+ years restaurant experience. Manager for two years. Menu planning, clerical work, etc...
- Personal Assistant to James Bertrand (temporary & part time), personal trainer in NYC: Mostly web-based billing,
advertisement, client profiling, scheduling, and location coordination (Summer 2010)

Additional Relevant Qualifications
- Proficiency with Mac and PC, including standard office programs, graphic design and imaging programs, video editing
software, and some web programming experience.
- Basic Spanish, some Italian and some French knowledge - growing
- Certification to teach Yogic physical exercise and mental relaxation techniques. 200 Hrs, Vinyasa, YTTP NYC
- experience with event production/planning (art and theatre exhibitions/performances, Cooper Union)
- experience with successful protesting and demonstration organization, Cooper Union, Spring 2007

Professional and Personal References
- Colin Smith, CEO Change for Kids NYC: (212) 213-8061
- Gina Figliulo and Michael Figliulo: Miseracordia Heart of Mary and The MS Foundation: 630-337-7306, (M) 630-347-
7214 (M) figliulo@gmail.com
- Kat Savage, Dieu Donne Papermill: (212)226-0573 (ksavage@dieudonne.org)
- Eric Havel, Chabot Space and Science Center: (510) 336-7300
- Eugene Tsui, TDR Inc: (510) 301 2105
- Oualid Hammami, Adel Hanachi: Atlas Cafe, Little Atlas, Mission Cafe NYC: (917)721-0256, (917)703-3731

Academic Records
2010-2014: CUNY Hunter College School of Nursing, (BS)
2004-09: Graduate of The Cooper Union, Art 2008, BFA
2002-2004: Chicago Academy for the Arts, HS Diploma
2000-2002: LTHS, Cook County, Illinois

Professional Goals
Become a tough businessperson and an advocate for causes I believe in.
byee

Looking for a teaching assistant position (New York)

Current Brooklyn College student working on her BA in Education. I am hoping to get a position as a teaching assistant. I have great references. I working great with children and I am very passionate about becoming a teacher. Please contact me at 347- 634-7403

TENNESHA D. RAVARO
1205 East 96th Street
Brooklyn, NY 11236
Cell: (347) 634-7403
Tennesha_Ravaro@yahoo.com

Objective
To become one of the most dedicated teacher or tutor, using my skills and experience to mold the future generations of our nation and the world.

Education
2010-Present Brooklyn College, Brooklyn NY
Pursuing a B.A in Education

2008-2010 Kingsborough Community College, Brooklyn NY

2001-2005 Louis D Brandeis H.S. NY, NY

perience
2008-Present Wachovia Bank, New York, NY Bank Teller/Customer Service Representative

Accurately calculates and make deposits of $20,000 or more on a daily basis
Responsible for expediting business customers’ orders and ensuring that their weekly
payroll is done in a timely and efficient manner
Diplomatically resolves customers’ complaints on an as-needed basis with a goal of
ensuring continued customer satisfaction
Maintains and updates electronic and paper records with accuracy and confidentiality

2009 Academy of Business & Community Development Brooklyn, NY
Volunteer
Produced and presented power points to give the children insight on financial and business topics
Supervise children during game time as well as provided children with different activities and crafts
during their game period.

2009 Elementary School P.S. 198 Brooklyn, NY
Volunteer
Provided assistance to the Head teacher during classroom activities
Supervise children during lunch and play time activities
Reviewed homework and class work assisting children to ensure understanding and accuracy or notes

2003-2005 Earl & Donna Roberts Brooklyn, NY
Tutor
Assisted Dennis 6 and Justin 4 with Math and English homework
Tutored children in Math and English and other afterschool activities

References Available Upon Request
Thanks.

Babysitter (bilingual - Russian, English) (New York)

Hi! I am looking for babysitting job. I love children and I have relevant experience.
I am bilingual (English and Russian), 27 years old.
My phone number is 805 284 7251, Sofia

take caer

driver (anywere) in usa

driver with own cargo van to deliver anywere anytime call and leave mess 7188091279
thanks.

housekeeping, hotel, programming phones, Cashier (brentwood, ny) usa

Helen Mazariegos

Brentwood, NY 11717
Helen.Maz@hotmail.com

PROFESSIONAL EXPERIENCE
Brentwood Market Position: Cashier September 2009 – September 2010
• Provided excellent customer service, handling as many as 300 customers on a daily basis for up to 13 hours a day and 50 hours in a week.
• Handled daily transactions for customers processing as much as $10,000 in credit card, check, food stamps, and monetary transactions.
• Memorized up to 300 product codes to be entered on an immediate given basis.

Personal Communications Devices LLC Position: Phone Programmer
September 2009 – February 2010
• Memorized and entered complex and continually changing numerical data into as many as 500 cellular devices a day
• Cleaned, assembled packaging for, and packaged each cellular device following the programming process

EDUCATION
2005 – 2007 Ciencias Comerciales Guatemala
• Degree in Accounting

TECHNICAL SKILLS
• Experienced in Microsoft Word

BASIC SKILLS & ABILTIES
• Fluent in Spanish only
• Has exceptional written and verbal communication and presentation skills, including the use of proper grammar and having a good speaking voice
• Has reputation for excellent interpersonal skills, including the ability to work well with co-workers, supervisors and customers while welcoming constructive criticism
• Concerned with efficiency and quality of work that is orderly and attractive while ensuring tasks are completed correctly and on time.
• Reputed as a hard-working individual, capable of handling multiple tasks at a given time to achieve a personal and expected goal
• Known as a reliable and honest professional worker, trusted to handle as much as $10,000 on a given basis
thanks.

Re-modeler/laborer Career (USA)

Chad M * K
Phone: 219-290-9279

Objectives:
To obtain a position within an organization where I can begin a career as a home re-modeler and develop throughout a company.
Education
2000-2004 Lake Central High School Saint John, IN
High School Diploma
• Indiana State Core 4-0
• Hammond Area Career Center, Culinary Arts 2 year program
Work Experience
December 2008 to December 2009 Utility Trainee/Dry end attendant (steel-workers union)
Pactiv Corporation 300 W. Main St. Griffith, IN 46319

Dry End Attendant
• Pressing, shrink wrapping egg cartons, egg flats, packing product on skids and examining product for holes, grease, and small burns
• Responsible for “unjamming” product from ovens to cooling conveyors
• Monitoring your surrounding areas and making sure there are small burns in product that could start fires
• Working in high heat temperatures during spring/summer time

Utility Trainee
• Responsible for appearance of product-changing product molds, starting/stopping machines, cleaning machine showers, filling oils, changing parts on the dry in equipment(shrink wrapper, cooling conveyors, product presses, printers, labelers, bander’s)
• Running an industrial machine called the pulper which blends water, and newspaper to make a fiber and how to troubleshoot the consistency if the fiber is to light or heavy
• Knowing every piece of equipment, part, pump, machinery and how to troubleshoot if machine, part or pump shuts down
• Experience with Forklifts, uni-forklifts, Bobcats, shipping forklifts, and heavy machinery

April 2007 to April 2008 Flooring Installer
H and R Installation 4027 Carey Street East Chicago, IN 46312
• Installation of Hardwood, Marble, Vinyl, Laminate and Ceramic Flooring
• Performed various jobs Sub-contracting for Lowes and Home Depot
• Experience with Diamond cut saws, hardwood nail guns, brad nail gun, staple guns
• Extensive Customer Service
January 1999 to December 2006 Maintenance Supervisor/Laborer*****
KMC Management 1000 East Eagle Ridge Drive Suite E Schererville, IN 46375
• Performed various jobs as requested by the management company such as drywall, plumbing, painting interior and exterior, electrical, mowing, gardening, gutter cleaning, gutter repair, roofing, fascia repair, soffit repair, pool painting, pumping/priming pool equipment, hvac, sewer routing, and extensive experience with air and airless --paint sprayers, various types of saws, framing nail guns, and nail guns
• Assigning people, equipment, and tasks to meet work goals, actively working to increase the skill level of each employee being supervised. Developing and maintaining good relationships with other employees so we can both meet our and the company’s goals.


***** Still working on the side as a Home

Chad

thanks.

PCT/ MEDICAL ASSISTANT/ CUSTOMER SERVICE REP. (CHICAGO)

Hi Dear Hiring managers,
Elizabeth Arroyo
2822 N. Sawyer Chicago, IL 60618
Cell: 708.769.6358

OBJECTIVE:
Seeking a responsible position in the medical field that will fully utilize my education, skills, abilities and work experience with an opportunity for advancement.

SKILLS AND QUALIFICATIONS

CLINICAL: Vital Signs, Diet & Nutrition Basics, Assisting Physicians, Nursing Staff & Other Allied Health Professionals, Performing EKGs, Feeding Patients, Assisting in Fixing the Urinary Catheter, Bathing Patients, Glucose Testing, Bandaging, Sterile Techniques, Assist in the Care of Ostomy, Venipuncture, Dressing Patients, Infection Control, Performing Oral Hygiene, CPR, Performing Nail Care, First Aid, Specimen Collection, Shaving Patients, Performing Basic Respiratory Skills, Bed Making, Comfort Measures/Safety Measures, Assist in Patient Admission, Assisting with Range of Motion Exercises, Height and Weight, Transporting Patients, Other Duties as Assigned by the RN.

LAB: Throat Cultures, Urinalysis, Glucometer, Hematocrit, Hemogoblin, Drawing Blood.

ADMINISTRATIVE: Charting, Answering Phones, Typing Skill 35-45wpm, Proficient in Microsoft Word, Power Point and Excel. Excellent verbal and written communication skills, ability to function as part of a highly effective team that consistently puts “Patients First”. Successfully manage multiple duties concurrently.

EXPERIENCE:

Windy City Anesthesia/ Pain and Orthopedic PCT 08/2010-Present
Assist two registered nurses with pre-op and post-op patients. Taking and monitoring vitals signs, monitoring patients, assisting patients with mobilization, drinking, eating and putting on clothes if necessary, organize patient flow to keep physician on schedule. Interpret for Spanish speaking patients. Documenting and charting.

Berkeley Nursing Home Patient Care Technician Extern 03/2010- 04/2010
Helping residents with regular living skills and actions that they are unable to perform themselves. These tasks include feeding, bathing, mobility skills and taking vital signs.

The Home Depot Cashier/Sales Assoc./Special Services Rep. 04/2006- 03/2010
Responsible for providing outstanding and quick checkout service to customers at the registers, as well as, maintaining clean and orderly checkout areas. Processed merchandise returns and exchanges. Answered and transferred calls set up deliveries and will calls. Provide fast, friendly service by actively seeking out customers to answer their questions. Mastered in department and product knowledge, providing information on product features and knowing related items to help customer needs.

EDUCATION, PROFESSIONAL TRAINING AND CERTIFICATIONS

Illinois School of Health Careers Diploma, PCT, Phlebotomy, EKG June 2010
American Heart Association CPR Certification March 2010
National Healthcare Association Certified Patient Care Technician June 2010
Carl Schurz High School Diploma, High School January 2006

LANGUAGE:
Fluent in both English and Spanish.

Certified Nursing Assistant (CNA) (Algonquin , IL)

Denis N*******
46 Kelsey Ct. Algonquin, IL 60102
Home 224489098
Work 2243053200
jadencna@yahoo.com

Experience
Job Categories: *Baby Sitter* (1 Year experience)
*Nurse Aid* (1 Year experience)
Total years experience: 2 Years
Languages Spoken: English, Spanish, Other

References
Mr Robert Kamukama (RN): 847-899-4946
Mr. Steven Ozman (LPN):847-477-1756
Mrs. Jackie Barbie (RN): 847-845-4468
Mrs Catherine Namukasa (RN): 847 409 0860

Summary
I have work experience that stretches anywhere from taking care of the elderly, to babysitting. Last summer, since I had worked so close with providing care for babies and the elderly alike, I had
decided to take a Certified Nursing Program for care givers. This would further educate my knowledge of how to give proper nursing care to the elderly while getting me better job opportunities. I recently got
my state License for Certified Nursing Aide and I am a fresh Certified Nursing Assistant.

References

Mr Robert Kamukama (RN): 847-899-4946
Mr. Steven Ozman (LPN):847-477-1756
Mrs. Jackie Barbie (RN): 847-845-4468
Mrs Catherine Namukasa (RN): 847 409 0860

Education *

H.S. Diploma, Medicine, Minor: Nursing 2011
Harry D. Jacobs High School, 2601 Bunker Hill Dr, Algonquin, IL 60102-9744, GPA: 2.78, Major GPA:
3.0 -
Nurse/Nursing Assistant/Aide and Patient Care Assistant *
Degree Accreditations and Certifications:
Certified Nursing Assistant. (Certificate of Completion)> Both State & Basic Nursing

References

Mr Robert Kamukama (RN): 847-899-4946
Mr. Steven Ozman (LPN):847-477-1756
Mrs. Jackie Barbie (RN): 847-845-4468
Mrs Catherine Namukasa (RN): 847 409 0860

Other

Desired employment type: Full / Part-Time
Languages Spoken: English, Spanish, Other

Desired travel: 50 miles
Additional Skills: Skilled Experience in Computers, Software, and Hardware

Thanks.

Experienced Supervisor/Customer Service Rep. (Lake County) USA

To Whom it May Concern;

Are you looking for an experienced Customer Service Representative with:

• 4+ years of hands-on experience in Customer/Guest Service?
• Knowledge of the latest technology in Retail and Office?
• Excellent written and oral communication skills?
• A passion to learn and to increase his skills?

If so, then you need look no further. You will see from my enclosed resume that I meet all of these qualifications and more.
I would very much like to discuss opportunities with your company. To schedule an interview, please call me at 224-321-7843. The best time to reach me is between 6AM and 10PM, but you can leave a voice message at any time, and I will return your call.

Thank you for taking the time to review my resume. I look forward to talking with you.

Respectfully Yours,
Corey Baker

Phone 224-321-7843
E-mail coryb18@yahoo.com
Corey Baker

Objective To further my Customer Service skills and abilities as well as to gain various other work force experience.

Work experience 11/2007 to 08/2010 Garage SPL Waukegan, IL

Receptionist
 Accounts Receivable
 Answer Phones
 Filing and Paperwork
 Customer Interaction


04/2006 to 10/2007 Mervyns San Luis Obispo, CA

Customer Service Manager

Assist in the recruitment and hiring of the most qualified applicants to meet the needs of the front end.
 Oversee compliance of cashiers with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures.
 Help solve problems that affect the service, efficiency, and productivity of the front end.

Education 2005 to 2007 Cuesta College

 AS in Geology

References

Stephen Dunbar 224-321-8265 Garage SPL
Floyd Everhart 805-459-8937 Former Landlord
Angela Rail 224-795-2895 Co-Worker
THanks.

SEEKING JOB OPPORTUNITY USA

Emmanuel Salgado
esalgado1@ymail.com
773-704-0401

Seeking a part-time or full-time position, to use my skills to the fullest, to work hard and be part of a successful team. I am a quick learner and dedicated to my work. Currently I am a weekend security for a small bar and only get a few hours. I am open to any position because I am a quick learner.

EXPERIENCE
-(April2010-Current) El Toro Loco-Bar,security

-(Nov2009-Feb2010) Toys R Us,overnight stock

-(Feb2009-Aug2009) Xsport Fitness, janitor

EDUCATION
Richard J Daley -GED-
Seeking to continue my education on online classes when I am more financially able.

SKILLS
-Great work ethics
-Great people skills
-Bilingual Spanish/English
-Type 25 wpm
-Work Knowledge in microsoft word and excel
-Certified in basic un-armed security
-Work experience in custodian and warehouse

RN Position Needed (Philadelphia/Bucks, USA)

Hi dear manager,

I am a RN with 5 years experience. My background includes Maternity, Physical Rehab, and Homecare, I am looking for a postion in either homecare or a facility, availability is flexible. Salary negotiable. Please e-mail or call me with any questions. Karen 215-901-3061
Thanks.

RN Available For Private Duty Home Care (Central New Jersey)

Hi Dear hiring mangers,

RN Available for private duty home care in Union County, Middlesex County and all surrounding counties.

Experienced nurse looking for full or part-time position. Willing to work flexible hours. Dependable, honest and caring licensed professional with references.

BLS certified in CPR and AED.

Able to provide all skilled nursing care, including medication management, as well patient teaching, personal care, meal preparation, promoting patient independence,
if needed and able to provide transportation for Dr appointments or other outings.

Committed to help the patient maintain a comfortable and optimum quality of life. Willing to consider working as a companion, senior helper or child caregiver.

Negotiable rates depending on the patient's level of skilled nursing needs from $15.00 to $45.00 per hour.

If interested, please reply to this ad with your contact information or email to QualityRNCare@aol.com and I will respond back promptly. Thank you.

Certified with 5+Yrs of Working Experience Systems Administrator (Pocono, Pa, USA)

Hi,
Richard Buergerhoff
13 Bollinger Drive
Mount Bethel, PA 18343
(570) 807-0827
Rjbresume1@yahoo.com

OBJECTIVE
To obtain a full time position in Information Technology as a Network Technician, Network Administrator, or Systems Administrator.

SUMMARY
• An A+ and Microsoft Certified Systems Administrator (MCSA) with solid experience in end user support, troubleshooting and training.
• Known as a results-oriented team player with superior customer prospective.
• Able to make quick, stable decisions while managing the IT resources and infrastructure of a company and keeping it operating at peak performance.

COMPUTER SKILLS AND KNOWLEDGE

Microsoft Windows NT Microsoft Windows 2000 Windows Exchange
Norton Ghost Microsoft Server 2003 Microsoft Office
UNIX Active Directory Remote Support
VPN TCP/IP SMS

CERTIFICATIONS
Microsoft Certified Professional (MCP) A+ Certified Dell Certified
Microsoft Certified Systems Administrator (MCSA) Lenovo Certified Microsoft Certified Systems Administrator Messaging(MCSAM)

EDUCATION

Keller Graduate School of Management, Fort Washington, PA 2/2009-Present
Masters in Networking and Communications Management Specializing in Security

- Degree covers security management as well as numerous IT infrastructures.

New Horizons, Bethlehem, PA 12/2009-7/2010
MIS Network Administrator Diploma Program

- Maintaining an A average while taking programs to prepare to get certified in the MCSE and CCNA

DeVry University, Fort Washington, PA 10/2006-2/2009
Bachelors of Science, Technical Management Specialization NetComm
- Training received in Numerous IT infrastructure including CISCO

Richard Buergerhoff Page 2 of 2
Rjbresume1@yahoo.com (570) 807-0827


WORK EXPERIENCE

CompuCom, Stroudsburg, PA 3/2009 - 5/2009
Technician Lead
- Led a group of technicians in the deployment of desktops at various PNC Bank Locations.
- Served as the first point of contact to both the client and CompuCom.
- Assisted in making decisions regarding whether to reimage, or swap out computers as the client was supported.

Siemens Business Services, Scranton, Pa 8/2006 - 2/2009
Sub-Contracted for Cigna, GlaxosmithKline, and Siemens Energy and Automation
Technician 2
- Participated in a computer roll out project at a customer site which involved configuring and deploying around 300 computers in a period of 2 weeks.
- Worked on a helpdesk phone support with such programs as Clarify, Remedy, Net Meeting, VPN, and Active Directory.
- Maintained Servers, Switches, telecom equipment, and desktops in an environment of 1200 clients.
- Participated in several projects including IMAC work and switch upgrades.
- Won a award for MVP for the whole east coast.

BEC Computers and More, Phillipsburg, PA 6/2002-8/2002
Technician
- Installed and configured VPN Client in a Networking setting.
- Administered Ghost software on machines in a PC Refresh Project.
- Configured PC Anywhere for help desk usage.
- Installed, configured and troubleshot DSL/Cable Modems and Networks.
- Participated in a PC roll-out project installing Windows 2000.
- Installed client based register programs for small retail businesses.
- Served as a one- on- one tutor for America Online users.

Saint Gobain Performance Plastics, Bridgewater, NJ 6/2000 - 11/2001
Assistant Systems Administrator

- Edited registry on user PCs to conform to certain UNIX settings.
- Worked as part of a team with the Systems Administrator to cover user requests, and served as System Administrator back-up in emergencies.
- Served as prime support contact to the user.

Female Caregiver available (Marin, USA)

Hi,
I am a caregiver unlike most others you will find here. I am a Peruvian RN with 16 years of serious nursing background hoping to get a CA license. I can take care of you loved ones in your home with your complete confidence. My current client is moving to a skilled nursing home so I am available any time for a respite or a longer term arrangement. I have excellent references and speak English well. I am very patient and gentle with Alzheimer's or Hospice patients and can do some light housework as well. You will be impressed and my rates are very reasonable. Give me a call. Sulma 415 596-9244 or email me for a resume/references.

Operating Room experience 14 years.
Care Giver in Convalescent Homes and with private clients for 8 years
Bilingual (Spanish / English)
Preparing the NCLEX – LVN exam.
CPR certification
Great attitude

Email : sulmamp03@yahoo.com

CNA/Caregiver (downtown / civic / van ness, USA)

Hi,Amalia Farcas

424 Coralwood rd.

Modesto CA, 95356

(209)985-5195

amalia.farcas88@yahoo.com

Objetive:

Seeking a full-time position as a Certified Nursing Assistant or a Caregiver. I have been state certified as a CNA and HHA since 2007. I'm also looking to gain experience in patient care, and establish my reputation in a health care environment, that will help with my advancement as I continue my education to become a RN.

Skills:

. Able to prepare and plan meals.

. Excellent communication and writing skills.

. Ability to guide to religious services or events.

. Able to help client with ambulation and range of motion exercises.

. Able to do documentation and keeping records.

. Responsible for other duties as assigned.

. Ability to work on weekends, holidays and overtime if necessary.

@

Work Experience:

@Work Medical Services

5940 Pacific Ave. Suite C.

Stockton, CA 95207

11/5/07- 4/28/08

Legends Care

3708 Bold Ruler Ct.

Modesto, CA 95355

2/21/07 - Present

Nelliefs Manor for the Elderly

420 Coralwood rd.

Modesto, CA 95356

5/10/03 - 8/20/09

Volunteer

Duties:

Change, feed and bathe residents; attending to other personal and grooming needs such as combing hair, trimming nails, brushing teeth, passing bed-pans and helping residents to the bathroom (transferring to and from commodes).

. Use mechanical lifts during transfers.

. Serve meals to residents and feed those unable to feed themselves, prepare trays for self-feeders.

. Take temperature, pulse, blood pressure and respiration.

. Perform range of motion on residents as ordered.

. Turn and position bed patients according to turning schedules.

. Keep module cards on specific residents while on duty.

. Assist and encourage residents in obtaining correct goals as stated in Care Plans and module cards.

. Clean up spills on the floor in order to prevent accidents; participate in safety drills.

. Note any unusual changes in resident's condition and report to nurse.

. Keep linen and utility area clean and in order, empty and clean urinals and bedpans, empty dirty linen hampers.

. Perform incontinence checks on residents every two hours.

Education:

. ROP Adminstration

Modesto City Schools School-to- Career Education

1017 Reno Ave. Suite B

Modesto, CA 95351

2006-2007

. Big Valley Christian High School

1020 Pelandale Rd
Modesto, California 95356
2003-2007

. Modesto Junior College

435 College Ave. Modesto, CA 95350

Web Designer for HIRE!!! (oakland east, United State)

Hello,
Florence P. Davis
3837 Wild Rose LN. • Stockton, CA 95206 • 813-410-0418(c)• 209-644-8168 • http://theinnovativedesignz.com


Objective
Highly motivated and goal-oriented professional pursuing a career in Web or Graphic Design. Offering over ten years of web design experience and three years of professional experience with a proven track record of innovation, leadership, and analytical skills. Poised to perform highly in deadline driven environments.

Computer Skills
Web Design: Adobe Flash, Adobe Photoshop, Adobe Fireworks, Macromedia Dreamweaver, Microsoft Front Page, Paint Shop Pro, & GIMP
Graphic Design: Adobe Photoshop, Adobe Illustrator, GIMP, Adobe InDesign, & Quark Express
Design Languages: HTML, CSS, DHTML, & XML
Programming Languages: Visual Basic, JavaScript, AJAX & PHP(beginner)
Databases: ACCESS, mySQL
SEO & Internet Marketing: Google Analytics, Web Trends, Site Catalyst, Wordtracker & Hubspot
Other: Web 2.0 Technologies, Scriptaculous, Joomla, jQuery, Wordpress, Microsoft Word, Excel, Graphics Studio, PowerPoint, Visio, Publisher, Lotus Notes, Microsoft Project, & able to operate in Windows and MAC OS environment.

Education
The University of Tampa
Bachelor of Science in Management Information Systems December 2009

Relevant Experience

Work Projects

Rebein Law Firm, PLLC November 2009- May 11, 2010
Web Designer/ Internet Marketing Specialist
Implemented several marketing campaigns including outbound and inbound marketing strategies. Including creating promotional items such as notepads, stress balls, business cards, totes and custom shirts. Inbound Marketing strategies included optimizing for long tail keywords custom for the target audience. Created a wordpress blog for the Rebein Law Firm, (http://rebeinlaw.com , esp http://abogadopaul.com)and optimized it using the all in one SEO Pack add on, and HUBSPOT. Used facebook (facebook.com/rebeinlaw), twitter (http://twitter.com/rebeinlaw), and linkedin to drive traffic to the website and blog.
info.rebeinlaw.com
Creating Landing pages, and optimized pages using the HUBSPOT internet marketing software.
Optimized site for Car Accident Attorney, ranked #6, on the 1st page of google.
Breath of Life Fellowship Community Church April 2009 – Present
Webmaster/AV Production Specialist (Volunteer)
• Currently a Webmaster, Online Advertiser, and AV Production Specialist for Breath of Life.
• Created a high impact flash website for Breath of Life http://www.breathoflifefcc.org, and incorporated SEO strategies by optimizing site for several keywords like affirming church Tampa, and bible based church Tampa. Set up Google Analytics account which produced over 100 impressions within two weeks.
• Generated buzz for Breath of Life Church by creating a facebook fan page which has over 400 fans within the first month of conception.
Also created a twitter page that targets a niche market of Christian and religious associations http://twitter.com/breathoflifefcc
• Edited youtube videos using Adobe After Effects http://www.youtube.com/user/BreathofLifeFCC

(Nestor Sales LLC) October 2008 – November 2009
Jr. Web Developer / Graphic Design Specialist
• Solely created, design, and coded www.nescopros.com (using Flash, Dreamweaver, CSS, & XHTML)
• Created web banners for www.aimsupply.com and www.acetoolco.com (using Photoshop)

Valuable Achievements: Created several web banners for Ace Tool Co. and AIM Supply Co., which were used in e-mail marketing campaigns using Eblast software, targeting wholesale suppliers and government companies. Over 200 e-mail blasts were sent daily, with a 30% conversion rate of sales. Also consistently recognized for innovative and fresh ideas.

(McNichols Co.) April 2008- Aug 2008
Information Technology Intern:
• Designed new page headers, which allowed web developers to focus on backend database integration, allowing my team to meet and transcend deadlines. (using Photoshop)
• Developed a style sheet that controls the layout of the entire website, which saved over fifty project hours (using CSS)
• Coded a conversion calculator, which saved sales associates and customers time and converting metrics (using JavaScript)

Most Valuable Achievement: Presented a PowerPoint presentation to the vice presidents, executive board, and other faculty in showcasing the benefits of a dynamic site over static site while pointing out the many flaws and inconsistencies in their current site. My presentation was instrumental in the change of converting their large (over 3000 pages) static site to a dynamic site (www.mcnichols.com ). As well as redesigned and migrated over one hundred pages from their old static platform to the new Content Management System. The new CMS site has increased customer satisfaction, saved company time and money, and also caused a rippled effect for McNichols to go with TIBCO integration software, which helped increase employee productivity, project scope, and customer satisfaction.

Freelance Projects
• http://dynastycustoms.org, (solely designed website, ranked on the 1st page of Google for rims Tampa, and dynasty customs Tampa, generated 200% sales increase from Craigslist viral marketing, site redesign, and search engine optimization)
http://elitewheelwarehouse.com/ (updated current website, created gallery and hot specials link)
• http://twitter.com/elitewheels
• http://twitter.com/dynastycustoms
• http://twitter.com/flodavis

Customer Service Experience
Sears Holding Corp., Tampa, FL June 2005- May 2008.
• Sales Consultant, trained new employees on advanced selling techniques and products.
• Cross-trained in four departments: appliances, electronics, vacuums, and mattresses.
• Was consistently in the top percentile for sales of service agreements and credit for a three year time span.
• Was one of the lead salesmen for Electronics
• Most Valuable Achievement: received a pin for outstanding sales of service agreements in first quarter.
• Received several awards for outstanding achievement in credit sales.
• Received extensive training on customer care and relations.

Human Resources Professional-PHR Certified (financial district, USA)

Hello and good day,
MARK ANTHONY VENEGAS, PHR
601 Van Ness Ave., Suite E-706 (415) 955 7968
San Francisco, CA 94114 markavenegas@gmail.com

Top-performing human resources professional with over ten years plus of experience as human resources generalist, Hotel and Restaurant Management, property management & customer service. Specializing in recruitment, benefits administration, performance management, payroll, employee relations, new hire data entry, worker¡¦s compensation/safety, data management and leave of absence administration.

Certified Professional in Human Resources (PHR) with broad human resources experience and a strong track record of achieving demonstrable results. Very optimistic, team oriented, excellent customer service, great follow up skills, flexible, dependable, and dedicated self-starter with extensive experience supporting the strategic goals and objectives of organizations.

Responsible for a full new Human Resources Information Systems for over 467 employees including managers. Worked very closely with Management and Consultants throughout the HRIS (ADP HR Pay Expert) HRIS implementation. Trained all Managers and employees on the new timekeeping system that was linked to our HRIS/Payroll Module. The overall implementation was extremely successful and very cost effective.

Committed to excellence, confidentiality, and professionalism. Execution-minded and driven to exceed expectations.

CORE COMPETENCIES
Employment Manager, Customer Service, New Hire Orientation
ľ Exit Interview ľ Training and Development
ľ 401K and Benefits Administration, ADA, EEOC, COBRA, NLRB
Performance Management ľ Recruiting / Staffing ľ Employee Relations
CFRA, FMLA, PDL Leave of Absence Administration ľ Open Benefit/401 Enrollment
HR Information Systems (HRIS)ľ Unemployment Claims/Appeals
Safety (OSHA) Compliance ƒæ Worker¡¦s Compensation
Customer Service ľ Exit Interviews ľ ADP Payroll-EZ Labor ľ Conflict Resolution
Benefit & 401k ERISA Compliance
SELECT ACCOMPLISHMENTS

ľ Supported more than 400 employees and over 30 managers
ľ Recruited top international candidates from Europe and Asia through H1-B and L1 Visas
ƒæ Collaborated with management to significantly reduce worker¡¦s compensation claims
ľ Reduced employee relations litigation by implementing effective training and development programs on topics such as sexual harassment, safety issues, employee relations, and communication approaches
ƒæ Established competitive programs to ensure compliance with legal requirements (worker¡¦s comp, FMLA, PDL, CFRA, leaves of absence)
ľ Created templates and handbooks to provide employees with up-to-date HR information
ľ Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment
ľ Recruited, interviewed, and selected applicants; performed background and verification of employment checks
ľ Researched, compiled, and maintained personnel reports and records
ľ Sold, marketed, and managed high-end vacation condos and villas
ľ Analyzed statistical data and reports to determine causes of personnel problems and recommended improvements of personnel policies, practices, and procedures
ľ Reviewed and administered new employee contracts and modifications; managed existing employee contracts
ľ Increased productivity and efficiency by incorporating human resource information system(s) into daily HR practices and issues
ľ Managed staffing responsibilities (e.g. administered disciplinary procedures, arbitrated disputes, terminated employees)

CAREER TRACK
Laramar SF Urban Apartments-Resident Manager-Property Management 10/09-Present
Residential Manager for a 93 building in the Union Square area. Provide customer service, tenant issues, and handle 3 day notices, preventive maintaneanc, working with vendors, staying in full compliance of all local, state and federal rental laws. Rent out apartments and clean the entire building. I also work on various projects

Human Resources Analyst II
Recruitment, Staffing, Interviewing, Skills Testing and other TEP Assignments 8/08-ON CALL TEMP
Temporary Employment Program, University of California, San Francisco, CA
(Very slow at UCSF TEP program due to the labor market/economy)

Human Resource Generalist
Certified Employment Group, San Francisco, CA 4/08 ¡V Present
New Hire Orientation, Leave of Absence Administration, Safety/Worker
Compensation, Exit Interviews-Last Assignment with Heller Erhman Law Firm before the firm closed.
(Very slow at UCSF TEP program due to the labor market/economy)

Human Resources Generalist-Business Partner-Owner-Puerto Vallarta, Mexico.
Venegas Realty, San Francisco, CA-International Real Estate 10/03 ¡V 1/08
Recruiting, Training, Payroll, Employee Relations, Performance Management
Real Estate Sales, Marketing, E-Marketing, and Public Speaking Presentations

Human Resources Generalist
Heller Erhman Law Firm & Other Law Firms-Employed Certified Employment Group, San Francisco, CA 1/00 ¡V 7/03
Recruitment, Benefits Leave of Absence Administration, HRIS Data Entry, 401k Administration-New HRIS Implementation with ABRA.

Human Resources Assistant ¡÷ Employment Manager ¡÷ Benefits Manager ¡÷
Assistant Human Resources Director ¡÷ Acting Human Resource Director
Nikko Hotels International, Beverly Hills & San Francisco, CA 2/91 ¡V 11/00
Employment, Staffing, Interviewing, 401k Administrator for North America, Supervise Staff, Training & Development, Payroll, Safety/Worker¡¦s Compensation Administration, Employee Rewards, and Employee Relations.

HRIS Implementation Experience
Responsible for a full new Human Resources Information Systems for over 467 employees including managers. Worked very closely with Management and Consultants throughout the HRIS (ADP HR Pay Expert) HRIS implementation. Trained all Managers and employees on the new timekeeping system that was linked to our HRIS/Payroll Module. The overall implementation was extremely successful and very cost effective.

Worked with Westin, Hilton, LA Biltmore Hotel and Nikko Hotels in various operational positions such as food server, front desk agent, front desk manager, room service, restaurant manager, manager on duty and human resources management.

EDUCATION

Bachelor of Science, Organizational Behavior
University of San Francisco, San Francisco, CA
AA Degree in Business Administration
Los Angeles City College, Los Angeles, CA

Studies at the Hotel & Restaurant Management School, El Paso, TX
Focus: Food & Beverage Management, Front Desk Management, Guest Relations and Human Resources. Focus on Restaurant Management
PROFESSIONAL DEVELOPMENT HUMAN RESOURCES FIELD

Professional in Human Resources (PHR) Certification, SHRM 2008 ¡V 2011
Essentials of Human Resource Management Certificate Program, SHRM 2008 & 2010
Various human resource courses, NCHRA and SHRM 2010
Various human resources courses, San Francisco State Extension Program 2008 & 2010

PROFESSIONAL DEVELOPMENT-PROPERTY MANAGEMENT, LEASING, & REAL ESTATE

CCRM California Certified Residential Manager-13 Week Course Completed April 2010
California Real Estate Salesperson Exam Real Estate License #01858283
Member of the San Francisco Apartment Association 2010
Fire Safety Director-High Rise Certification Course-Nine Weeks with Local 39 (In Progress-Wednesday night) May 2010
PROFESSIONAL MEMBERSHIPS
Northern California of Human Resources-NCHRA
Society of Human Resources Association-SHRM
AmeriCorps Community Service Organization, VISTA-Alumni 2001-2002
Volunteer with various charities in San Francisco-AIDS Rides, Cystic Fibrosis, and Caritas
Hobbies: Reading, swimming, hiking, and volunteering.
Thanks.

I am available to start IMMEDIATELY (ALL SOUTH BAY, USA)

I am looking for any jobs at the moment, weather it's part or full time, please take a look at my resume below, if you are interested please email me thank you.

Citlalli Hernandez
(408) 661-5061 · citlallih88@yahoo.com


SUMMARY OF QUALIFICATIONS
{ A dedicated and intelligent individual with the following strengths:}

Computer proficient in Internet, Microsoft Word, Power Point, Lotus Notes & Excel
Bilingual (Spanish & English)
Multi-task oriented, detail-oriented, fast paced, good communication skills, organized, & fast learner
Honest, Stable, and reliable
Typing 55 WPW
Excellent follow-up, and tracking skill
Motivated self-starter, able to quickly grasp issues and attend to detail while maintaining a clear view of the big picture
Detail-oriented, and highly-organized
Strong work ethic, and an unfaltering commitment to excellence

WORK EXPERIENCE
{ 05/10 - 08/10 } Radio Shack San Jose, Ca 95122
{ Retail Sales Associate }

· Marketed and sold consumer electronics to retail customers.
· Responsible for selling PDA’s , smart phones, Cell phones, computer
Equipment, and audio/video products.
· Additionally, sold Sprint, At&t, and T-mobile wireless long distance calling
Plans and secured many contracts.
· Performed day to day sales and customer service duties resulting in increased
Revenue for the store and high customer retention.
· Creative attractive displays to promote the sale of merchandise on a regular basis,
Restocked, organized, and maintained inventory.

{ 01/10 - 04/10 } Sprint / Wireless Life Style Milpitas, Ca 95035
{ Retail Sales Associate}

· Activating mobile accounts, increasing the revenue of data features and land line services.
· A business driven, fast pace, goal focused and customer centric work environment.
· Developed, opened and maintained new and existing customer accounts
· Achieve and surpassed sales goals

{11/08-03/10} PACIFIC MAINTENANCE COMPANY San Jose, Ca 95123
{Administrative Assistant}

· Filling paper work
· Answered & transferred phone calls
· Schedule meetings
· Employee inspections
· Check all times cards for payroll
· Day to Day responsibilities
· Janitorial Safety Meting Once a month
· Sending, and receiving fax mail
· Complete knowledge of all supplies, equipment
· Read, and responded to company’s email

{10/08-12/09} WET SEAL INC. Milpitas, Ca 95035
{ Store Supervisor}

· Greet Customers
· Recovery
· Provide excellent customer service
· Maintain clean and organized workspace
· Inventory taker
· Mannequin Visuals
· Responsible for all retail sales
· Interaction with retail customer service on a daily basis

{10/07-02/08} BURLINGTON COAT FACTORY Milpitas, Ca 95035
{ Retail Sales Associate}

· Operate cash register & assisted with daily cash reconciliation
· Assist in the training of new employees
· Price markdown
· Answered & transfer phone calls
· Provide excellent customer service

EDUCATION
{2003-2007} DIPLOMA San Jose, Ca 95122
OVERFELT HIGH SCHOOL

{2008-2009} N/A Milpitas, Ca 95035
Healed College

REFRENCES
Available upon request
Take care

Veteran AutoCAD Operator/Drafter - 19 years w/ ACAD, 17 in Engineering (concord / pleasant hill / martinez, USA)

MICHAEL A. KALUSKI

Clayton, CA 94517-1504
925.381.7566
mkaluski@yahoo.com

OBJECTIVE:
A highly motivated CAD Drafter with over 17 years of knowledge and experience within various engineering disciplines. Seeking to accelerate my career by providing my CAD drafting expertise and skills to service engineers and adding value to the growth of the company.

SKILLS:
* Drafting: Mechanical, Electrical, Architectural
* Geometric Dimensioning & Tolerancing ( GD&T )
* Detail-oriented, Consistent
* Agile
* AVANTE
* AutoCAD Release 11 through 2011 ( Autodesk Certified )
* Bentley AutoPlant 3D V8i
* Revit Architecture 2010
* Showcase 2011
* Solidworks
* Inventor
* CabnetWare
* Adobe Photoshop, Illustrator, Acrobat 9 Pro, LiveCycle Designer ES
* Microsoft Word, Excel, Visio, Outlook

EMPLOYMENT:
Mechanical Designer/Drafter, CAD Drafter, CAD Coordinator, CAD Technician ( Worked as a Consultant, Contractor and Direct employee )
Various engineering outfits, San Francisco Bay Area, CA - May 2001 to Present
* Supported Audio/Voice/Data & Security industry, Architectural, Mechanical, Environmental, Electrical, Civil, Structural, Refinery, Precast, Solar ( Optisolar Inc. ), Interior design and other disciplines by creating and/or modifying design build and as-build construction documents.
* Designed carts, frames, doors, panels, enclosures, brackets and miscellaneous components per customer requirements using Inventor and AutoCAD.
* Produced and managed extensive multiple page schematics, P&IDs and PFDs for an upcoming solar panel fabricator.
* Created documents of existing gas lines by producing numerous isometric P&ID drawings for the Tesoro refinery.
* Met with customers to help design their custom entertainment centers, china cabinets, mantels, and kitchen cabinets for residential homes and businesses.
* Successfully maintained various cable drawings, harness assemblies, fabrication drawings, Electro-Mechanical assembly drawings, Bill of Materials, and 3D models.
* Solely supported lead architect of a nationally famous ice-cream parlor by re-creating architectural hand sketches for design build documents.

Mechanical Designer/Drafter
Kinetics Fluid Systems, Milpitas, CA - June 1999 to April 2001
* Collaborated with engineers and project managers regarding the design parameters for client projects.
* Designed and drafted various gas lines, sheet metal enclosures, panels and brackets to comply with OEM fixtures.
* Configured and designed matrices of complete gas panel arrangements for optional needs by the client.
* Took responsibility for creating and maintaining complex to simple fabrication drawings, assembly drawings, P&ID drawings, commercial specification drawings, up-revs of existing drawings, schematics, Bill of Materials, and 3D models for gas delivery systems of numerous client concepts.
* Interacted with vendors, sale reps, and machine shops for aid in project achievement.
* Coordinated with clean rooms technicians to verify form, fit and function of pneumatic gas flow designs.
* Set-up, reviewed and processed ECOs for production release.
* Acted as safety coordinator for the R&D engineering department.

Mechanical Designer/Drafter
Alzeta Corp., Santa Clara, CA - August 1998 to November 1998
* Designed sheet metal, piping and ducting components.
* Took responsibility for creating and maintaining fabrication drawings, P&ID drawings, and assembly drawings of Alzeta products.
* Prepared sheet metal fabrication drawings, modifications, and commercial specification drawings in compliance with Alzeta drafting standards.
* Set-up, reviewed and processed ECOs for production release.

Mechanical Designer/Drafter
Applied Materials Corp., Santa Clara, CA - October 1996 to December 1996, November 1997 to July 1998
* Took responsibility for designing and maintaining intricate to simple sheet metal and aluminum fabrication drawings, assembly drawings, and 3D models of Applied Materials components for the PCVD division utilizing AutoCADs AME 3D modeling.
* Prepared sheet metal fabrication drawings, modifications, and commercial specification drawings in compliance with Applied Materials drafting standards.
* Reverse engineered hardware to facilitate documentation.
* Interacted with vendors and machine shops for aid in project achievement.
* Set-up, reviewed and processed ECOs for production release.

Mechanical Drafter/Designer
Centigram Communications Corp., San Jose, CA - December 1996 to October 1997
* Designed and drafted cables, harness assemblies, and sheet metal components utilizing AutoCADs AME 3D modeling.
* Took responsibility for maintaining fabrication drawings, specification drawings, assembly drawings, and 3D models of Centigram products.
* Prepared sheet metal fabrication drawings, modifications, and commercial specification drawings in compliance with Centigram drafting standards.
* Took measurements of existing hardware/assemblies to facilitate documentation.
* Set-up, reviewed and processed ECOs for production release.

Mechanical Drafter
Lam Research Corp., Fremont, CA - October 1994 to August 1996
* Created and maintained complex to simple fabrication drawings, assembly drawings, and 3D models of various Lam Research components for the MCVD division.
* Drafted schematics, cable drawings, harness assemblies, fabrication drawings, modifications, weldment drawings, P&ID drawings, flow charts and commercial specification drawings in compliance with Lam Research drafting standards.
* Took measurements of existing hardware/assemblies in clean rooms to facilitate documentation.

EDUCATION:

2009 - Autodesk certified on AutoCAD 2009

1993 - Graduated from Masters Institute, San Jose, CA with an Associate of Science Degree.
Electrical/Mechanical Design and Drafting

1988 - Diablo Valley College, Pleasant Hill, CA
Music Major

Thanx.

Certified QA Professional (redwood city, USA)

HI,
QUALIFICATIONS PROFILE
Detail-oriented, technically accomplished Software QA professional with 10+ years of experience in software analysis, testing, integration and quality assurance. Proven expertise in streamlining and improving software and system integrity, as well as efficiency and operational stability.
* Diverse professional experience, including software QA and development methodologies, Web-based applications, client-server architecture, GUI, black/grey/white box and stress/load testing.
* Consistent record of achievement in project management, dramatically improving software operating stability, efficiency, and profitability.
* Productive contributor to team efforts, with the ability to successfully deliver multiple concurrent projects under the tightest deadlines.
* Proven ability to successfully streamline, optimize, and maintain software functionality, performance, and recoverability in mission-critical environments.
Areas of Expertise: Test Development, Schedule & Execution / Test Automation / Software QA Problem Resolution / Troubleshooting / User Training and Support / Project Management / Agile / SCRUM / Software Development Life Cycle / Software Validation
TECHNICAL PROFICIENCIES
Platforms:
Windows 7/Vista/XP/NT/2003, Mac, UNIX, Linux
Tools:
Selenium, JMeter, WinRunner, LoadRunner, Silk, HP/Mercury Quality Center, QTP, TestDirector, ClearQuest, PVCS, Trac, Bugzilla, Toad, Access, Subversion, Oracle, MS SQL Server, Sybase, Tomcat, Weblogic, Websphere, JBoss, Hudson, SoapUI
Mobile Device - iPhone
Languages:
C/C++, SQL, Java, JavaScript, Perl, HTML, PHP, XML

PROFESSIONAL EXPERIENCE
COMMON SENSE MEDIA, San Francisco, CA 2010 – present
The company offers media and entertainment reviews for kids and families, parent education toolkits, media facts, and media literacy guides.
Lead QA Engineer
Proactively came up with innovative methods to improve quality, test coverage, efficiency and regression coverage thru automation for project. Enforced traceability from top level requirements down to test case execution records.
Authored test plans and test cases. Ensured focus of project scope and forward-thinking objectives as communications liaison between cross-functional teams.

Key Achievement: Performed manual and Selenium / JMeter testing of a web-based application on different platforms and iMac, set up the QA process, updated Jira and Confluence wiki QA pages.


REPUTATION DEFENDER, Redwood City, CA 2009 – 2010
The comprehensive online reputation management and privacy company.
Lead QA Engineer
Defined overall testing objectives and methodologies in support of projects. Reviewed, modified and implemented new processes and procedures to support a rapid release objective while still insuring high quality, problem-free implementations. Developed test strategy, test plan and scenarios. Led a team of 4 testers.
Key Achievement: Increased productivity 15% by initiating use of automation testing using Selenium.
Top of Form
Bottom of Form
CAFEPRESS, San Mateo, CA
CafePress.com is an online marketplace that offers sellers complete e-commerce services to independently create and sell a wide variety of products, and offers buyers unique merchandise across virtually every topic. Bottom of Form
QA Project Lead 2007 – 2009
Vital technical and leadership resource for unique online marketplace. Led on/offshore teams of up to 8 on multiple QA testing projects and signed off on all releases. Created test plans and defined/implemented testing strategies and test cases. Assumed complete ownership of bug list in tracking system. Coached and motivated team members to insure high productivity, teamwork and improved group competency and communications.
Key Achievement: Developed and implemented metrics program to measure application quality. Automated scripts (Silk, Selenium)

IT Consultant 1997 – 2007
Software QA Consultant
Provided comprehensive software QA engineering and analysis services for diverse range of clients, including full lifecycle testing of Web-based, business, and client/server applications, business requirement gathering and analysis, bug tracking and resolution, test development, automation and implementation; also reported generation, front-end and back-end database testing, and QA project management. Coordinated closely with clients regarding identification of technical requirements, project status, and attainment of all specified deliverables; ensured timely resolution of software defects, while delivering optimal levels of software/database performance.
Key Projects and Achievements:
• Financial Crossing: Responsible for overall quality and testing of liability management software web application that enables a financial professional to create client presentations while also allowing the ability to perform loan transactions from a single user interface. Improved software turnaround cycle 40% by streamlining quality control procedures.
• Theranos: Tested personalized bio monitoring and informatics system software to monitor the effects of prescription medicines.
• VMware: Tested and documented virtual software VMware Server 1.0 and Workstation 5.5.
• Abbott: Tested and documented database study functionality, including validation rules and derivation procedures.
• SonicWALL: Served as QA Engineer with responsibility for testing mySonicWALL.com, all SonicWALL Internet Security Appliances and managing SonicWALL security service upgrades and changes.
• Cisco, Sony: Tested CISCO CallManager 4.0 Administration (CISCO IP Telephony Solutions project) and video game console.
• Bank of America: Served as Senior SQA Analyst, tasked with testing financial Web application, enrollment, bill pay, transaction detail, eAlerts and accounts overview, and developing detailed test plans and test cases for Cardholder Security Plan, ADA projects, and incident reports; performed security testing of Web applications; tested Oracle back-end.
• Veritas: Tested Veritas OpForce 3.2 Web application, a ready-to-deploy solution for IT automation within IT departments and data centers.


SILICON VALLEY BANK, Santa Clara, CA 2004 – 2005
Senior Software QA Analyst
Fulfilled multiple, simultaneous duties, including full lifecycle testing of internal financial Web and client-server applications, analyzing/implementing business requirements for complex financial applications, and working closely with support engineers to isolate problems, resolve defects, and improve products.
MANUGISTICS, INC., San Carlos, CA 2000 – 2002
Lead QA Engineer
Handled testing of pricing and revenue Management supply chain software product, with responsibility for evaluating and automating scripts, as well as developing test schedules, system evaluation plans, problem tracking, and reporting procedures.
INVEST SOFTWARE, Mountain View, CA 1997 – 1999
Software Quality Assurance Engineer
Played key role in testing of “Treasury Manager 2.3” finance application. Developed new test cases to enable on going and regression testing, wrote QA partner scripts to automate testing process, and performed stress, volume, integration, acceptance, verification and installation tests.
INCOM, LLC, Syracuse, NY 1995 – 1997
Software Quality Assurance Engineer
Held responsibility for testing “Markus Chess 2.0”, in addition to providing and executing test plans, testing GUI and writing scripts using WinRunner 4.0.
EDUCATION AND TRAINING

MBA - Strayer University (graduated with Honor medallion with concentration in Management.)
MS Engineering, St.Petersburg State University
Business Administration, Le Moyne College, Syracuse, NY
AS in Microcomputer Systems Management, Bryant and Stratton, Syracuse, NY

Professional Development
IOT (mobile cell networks) course, Mercury Quality Center 8.0 Using TestDirector
Information Systems for Decision-Making
Software Test Automation: Selenium, WinRunner, LoadRunner, Astra, Test Director, Silk Foundations Software Quality and Manual Testing, Web Systems Testing and Quality Assurance Techniques
Effective Performance Test Planning and Implementation ~ Testing Web Applications
Creating Excellent Test Project Documentation ~ Lead Software Test Projects with Confidence

Client recommendations online at www.linkedin.com/in/alexveksler

Thanks.

Technical Support Engineer (San Francisco, and South Bay, USA)

Dear Hiring Manager,

I am very interested in the technical support engineer position listed on craigslist.com.

I am a determined and an ambitious individual with good communication and organizational skills.

My experience include 3 years as a technical support and operations engineer in a start-up, technology environment.

Below is a copy of my resume, which more fully details my qualifications.

I am keen to explore this position further and would welcome the opportunity to interview with you. I can be reached by phone at 415-623-8428 or by e- mail at zied.bhiri@gmail.com

Thank you for your attention.

Sincerely,

Zied Bhiri
San Francisco, CA
415-623-8428


---------------------------------------------------------Zied Bhiri - San Francisco, CA 94107 - zied.bhiri@gmail.com - 415-623-8428

- Objective:
To obtain a position as a technical support engineer.

- Highlights of Qualifications:
3 years of experience working as a technical support and operations engineer, in a technology environment.

- Employment history:
Technical Support Engineer OpenCar Networks January 2009 - August 2010

. Provided timely and efficient technical support and ongoing customer training in a 24/7/365 environment.
. Proactively identified anomalies in customer data and debugged issues using command-line tools, and MySQL.
. Helped test and maintain the custom hardware platform and software application that powers Opencar’s car-sharing solution.
. Served as the backup systems administrator for the main and off-site servers, and ensured 24/7 uptime and SLA compliance.
. Prepped in-car hardware units for field deployment (EEPROM firmware flashing, SIM programming, quality control) and refurbished units coming back from the field.

Operations Engineer MU Dynamics October 2007 - January 2009

. Responsible for kick-starting the companies Linux hardware platform, used for mutation testing, by several telecommunication and network providers.
. In charge of hardware level troubleshooting, and production testing of the Linux platform.
. Helped develop procedures to run operations department of the company.
. Updated and maintained the company’s inventory using NetSuite.
. Helped the technical support team with Tier I, internal and customer facing, support cases.
. Helped the QA team with testing new releases.
. Participated in several product management/development meetings.

- Junior Level Skills:
Platforms: Mac OS X server, Linux Red Hat Enterprise 4/5, and Windows XP/Vista.
Programming Languages: PHP, Ruby, Java, C, AT-Commands
Scripting Languages: Perl, Bash
SQL: MySQL, PostgreSQL
Networking: TCP/IP, VPN
CRM: Netsuite

- Education:
San Jose State University — BS Computer Engineering 2012

Glendale Community College — AS Computer Information Systems 2006.

Take care.

CPA ISO Tax/Acctng Internship (East Bay, United States)

CPA and tax graduate student (nearly completed MS) at Golden Gate University. Experience includes several tax seasons preparing tax returns. Am former FTB tax auditor. Would like to intern PT with a CPA or other type of tax/accounting firm as a tax professional and/or tax accountant. Am QuickBooks certified, experienced in Lacerte, am familiar with ProSystems. I am also hard-working, detail oriented, easy to get along with, have excellent oral and written communication skills.

Please respond only If you are a CPA and/or accounting/tax firm.

Can Start ASAP.

Call Doris at 916-712-6569 or email me at dorbivins@aol.com.

Thanks.

Experienced Caregiver, Organizer, House Cleaner (USA)

Hi,
Pia Wartenberger
In Home Care Provider
Oakland, CA 94609
United States m:510-717-8285
piapetpower@live.com, piapetpower@msn.com

Objective
I hope to use my skills and experience to allow the elderly to maintain a active life, when otherwise not able to do so themselves. I wish to help the elderly persons continue enjoying whatever they enjoy for as long as they can enjoy it. May no elderly person be poisoned in their own home to die alone.

Experience
Ability to operate many different machines used by health care. Such as oxygen machines, suction machines, breathing machines, and, feeding tube machines, including the special ability to unclog tubing. Have had extensive usage of hoyer lifts, wheelchairs and wheelchair lifts, hospital beds and air mattresses. Trained by licensed Therapist in speech therapy and physical therapy. Transporting, lifting, and holding clients is not a problem. Can accommodate to special diet needs and nutrition needs, preparing meals, cleaning and maintaining household upkeep. Overseeing medication intake and understanding what side effects may occur. Knowledgeable to gather information on services, and, or make appointments. Able to insert foley catheter (female only). Understanding the importance of logging information on daily activity, times and amount of medications, bowel movements, aches, pains, and abnormal behavior. Bed bath, basic hygiene, dressing done regularly, including changing of briefs.

Personal Skills
Hard working, computer literate, extremely organized, good commutation skills, legible hand writing, able to fallow instructions, team player, works well under pressure, able to make quick decisions, confident with working abilities, willing to learn and try new things but is aware of own limitations, able to lift up to 50 pounds, mechanically inclined, able to figure out problems,

Work History
Maintain, Clean, & Care Company Oakland, CA, United States 1996 - Present Owner
Organization and Cleaning of Homes and Businesses. Caring for needs of the Elderly. Preparing Meals, Checking in on. Repairs and Maintaining of home, yard, ect... Mostly On Call

Saxony Apartments Oakland, CA, United States 2007 - 2010 Maintenance
Turn-over on Apartments for new Rental. Painting, Cleaning, Small Wall Repair, Fixure Replacement, Light Plumbing, Replacement of Linoleum Flooring, Light Electrical, Carpet Cleaning, Cleaning of Windows and Screen also Repair, also repair of Screen.


IHSS / Cathy Knudtson Pittsburg, CA, United States 2003 - 2006 In Home Care Provider Quadriplegic care provided. Feeding Tube, Oxygen Machine, Suction Machine, Hoyer Lift, Wheelchair and Wheelchair Lift, Breathing Machine, Operating Hospital Beds and Air Mattress. Doctor Vistits, Speaking with Persons in regards of Care, Working with Hospice.


Domestic Care Bay Area, CA, United States 2006 - 2007 In Home Care Provider Assisting many in living a better life.


Chenoweth, Isabelle Concord, CA, United States 2007 In Home Care Provider Assisting in the recovery after enduring a stoke


Gloria Ollendessen Oakland, CA, United States Jul 2010 - Sep 2010 In Home Care Provider Assisted in end of Life Care Taking, Worked with Hospice, Comforted, Help Family in speaking of Dying and Prepair.

Chararter
Honest, loyal, understanding, creative, good sense of humor, patient, caring, determined, fair, trusting, considerate, polite, self motivated, cooperative, mature, confident, lots of common sense, intelligent, easy going, in general just a good person

Education
California High San Ramon, CA, United States 1980 - 1984
Diaploma, General

Marinello Schools of Beauty Noth Hollywood, CA, United States 1989
Certificate, Manicuring/Nail Technician

American Financial Educators San Jose, CA, United States 2006
Code and Ethics Prelicensing, Life Insurance

Rochester College Rochester, MN, United States Sep 2010 - Present
Certificates related to Home Care and Hospice , Providing Caring Of Online Courses

Interests
Interior Decorating, Crafts, Sewing, Createing, Gardening, Modernizing Clothes, Building, and Learning

Thank You taking the Time to Look over My Resume
Have yourself a Real Nice Day!

IT/IS, Helpdesk, Tech Support, Desktop Support (san jose south, USA)

Mark Youssef
San Jose, CA 95118
408-839-7255
Myoussef@sbcglobal.net

CERTIFICATES:
• In the process of taking CCNA

Languages: Java, PHP, My SQL, RSS, CSS, HTML, XML, VB.NET, C+
Software: Visio, Microsoft Outlook (user and admin), Remedy, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Active Directory, CRM, Norton Applications,
Lotus 123, Basic Knowledge of Oracle, Cisco Live, Cisco CTIOS,
Google Docs, Google Email, Google Chrome, Google Talk, Google Mobile Applications
Operating Windows XP, 2000, NT, 2007, Linux, Mac OS
Systems:

EDUCATION:
San Jose State University, Bachelor of Science in Management Information System
San Jose State University, Bachelor of Science in Marketing

WORK HISTORY:
Inventory Helpdesk Deployment Tech, Google Inc. / Milestone Technologies May 2010 – Present
Mountain View, CA
• Answer calls / dispatch techs
• Process remedy tickets for service
• Process remedy tickets for parts/supplies
• Setup desktops, laptops and desktop phones at users desks
• Process new hire hardware requests
• Process tickets for telecom requests
ENVIRONMENT: Remedy, Google Email, Google Docs, Google Chrome, Google Talk, Google Mobile Applications, IBM T61 laptop, T61p Laptop, X200 Laptop, X201 Laptop, T400, T410 laptop, X61, X61 Tablet, Dell T3400 , T3500, Warp-Station , IP Phones, Analog Phones, Microsoft Word, Excel and Power Point

Disconnect/Reconnect Technical Support (Project Support), Milestone Technologies May 2010 – Present
Fremont, CA
• Disconnect and reconnect of desktop systems
• Disconnect and setup of desktop phones
• Disconnect and setup of switches
• Disconnect and setup of routers
• Disconnect and setup of servers
• Setup of data centers
• Imaging of new systems
ENVIRONMENT: Servers, Routers, Switches, Desktops, Laptops, IP Phones, Analog Phones, Printers
PC Tech/Helpdesk, Intuit/IBM/TEK Systems (short term assignment) February 2008(1 month)
San Jose, CA
• Preformed re-imaging, PC troubleshooting and general issues
• Conducted PC updates by installing programs, printers, memory and keyboards
• Educated end-users on how to improve PC performance
• Updated Remedy tickets and QuickBase
• Reviewed current assets on hand, recovered assets from no termed employees
ENVIRONMENT: Active Directory, Desktops, Laptops, Imaging, Remedy, QuickBase, Windows NT, Microsoft Outlook, Microsoft PowerPoint and Microsoft Excel.
Program Supervisor, Cisco Systems/Manpower March 2006- August 2007
San Jose, CA
• Managed the Human Resources and processed the payroll for 30+ agents
• Trained and tracked the progress of new and existing agents
• Reviewed and suggested ways to improve processes
• Reviewed agent stats and suggested ways to make improvements
• Reviewed SLA’s in order to ensure that the program was on track and exceeding expectations
ENVIRONMENT: Active Directory, Remedy, Basic Knowledge of all Cisco Products, CTIOS, Oracle, Windows XP, Windows NT, Cisco Live, Cisco CTIOS, Microsoft Word, Excel and Power Point, Microsoft Outlook, Cisco Imaging, Laptops
Wireless Analyst, Cisco Systems/ STS August 2005- February 2006
San Jose, CA
• Educated end-users on the process of how to order mobile hardware
• Researched billing questions and disputes within the Operation team and IT-Billing
• Managed Cisco vendors (Verizon, Cingular, Sprint PCS, Rogers)
• Implemented and reviewed different types of processes within the order/processing and term stage
• Troubleshoot aircards and mobile phones.
ENVIRONMENT: IBM Laptops, Cisco IP Phones, Verizon Wireless phones, Verizon Wireless aircards ,Cingular phones, Cingular aircards, Sprint PCS phones, Sprint PCS aircards, Rogers phones, Rogers aircards, Remedy, Microsoft Outlook, Microsoft Excel, Microsoft Word
IT Movers (Project Support), Cisco Systems/ STS August 2005- February 2006
San Jose, CA
• Setup and take down of Cisco switches
• Setup and take down of Cisco routers
• Setup and take down of employees desktops
• Setup and take down of employees laptops
• Setup and take down of employees IP Phones
ENVIRONMENT: Cisco switches, Cisco routers, IBM laptops, Cisco IP phones, Desktops, Printers
Desktop Support Engineer, Cisco Systems/Pro Staff/CompuCom October 2002 – January 2004
Santa Clara, CA
• Setup and computers and IP phones from offices and cubes
• Tested hardware disabled after the reinstallation process
• Trained new employees in the current processes
• Helped the moving company with any questions or concerns that they might have
ENVIRONMENT: Desktops, Laptops, IP Phones, Analog Phones, Printers
Level 2 Customer Support Engineer, Beyond.com/TEK Systems January 2000 - January 2001
Santa Clara, CA
• Handled escalated calls from Level 1 Support.
• Sold and provided technical support to a wide range of products
• Helped users with first time registration and login issues
• Resolve any billing questions or concerns
• Provided product knowledge
ENVIRONMENT: Desktop, Printers, Mouse, MacAfee, Norton Anti-Virus, Remedy, CRM

Thanks.

RUDY WELDING services (United States)

RUDY WELDING

Residential; Commercial and industrial

General welding new jobs and repairs

Specialized on

• Tucks & boxes

• Trailer containers

• Dump trucks

• Flat bed trucks

• Metal fences

• Any welding

- Button Button

Free estimates available 24/7

References available upon request

For more information call Rudy at

(408) 849 0209

Thanks.

Professional Telemarketer seeking a rewarding position (Eastside, King County, Snohomish County, USA)

David Alvarez
11211 NE 53rd ST
Kirkland, WA 98033
(425)-822-7513
David.micheal.alvarez@gmail.com

Telemarketing Qualifications:

* I have over 10 years experience in cold calling and residual sales.
* I have experience as an Assistant Floor Supervisor, Sales Consultant, Sales Trainer, and Professional Scriptwriter.
* Experience in public speaking and recruiting.
* Additional experience in inbound and outbound calls, manual or predictive dialing, credit card or check by phone, business to business, private sector, as well as appointment setting.
* Outstanding selling and closing capabilities as illustrated by a proven track record. As well as setting sales standards for various companies while providing training.
* Excellent Customer Service and Telephone Communication Skills.



Work Experience:

Penguin Windows Lynnwood, WA 2004-2010
* Telemarketing Representative
* Assistant Supervisor
* Appointment Setting

AOL Time Warner-Time Life Libraries Seattle, WA 1999-2003
* Telemarketing Representative, customer service
* Trained current and new hires on sales techniques, how to up sell including voice inflections, command language, how to close, how to build rapport, and use of customer service.
* Credit Card Acquisition Sales Trainer
* Assistant Floor Supervisor
* Outbound and Inbound calls

Dial America Marketing Seattle, WA 1998-1999
* Telemarketing Representative, customer service
* Outbound cold calling sales
* Sales Consultant in charge of training of all new and current employees
* Professional Scriptwriter

Omegazine Subscription Service Seattle, WA 1997-1998
* Telemarketing Representative, customer service
* Cold call and renewal subscriptions promoting options through up sells


Achievement Summary
* “Rep of the Year 2004”- Penguin Windows 2004
* “Top Ten Sales Rep”- Time Life Libraries 2000-2003
* Inducted Into National “1000 Dollar Club”- Time Life Libraries 2000-2003
* Inducted Into “Quality Club Member”- Time Life Libraries 2000-2003
* “Rep of the Year”- Time Life Libraries 2001
* “Rising Star Rookie of the Year”- Time Life Libraries 1999-2000
* Awarded “Top Phone”- Dial America 1999
Have a great day.

Bi-lingual Bartender (Bellevue-Kirkland, USA)

Warm and Assertive. Focus on People Skills. Fluent in Spanish. Prefer Bellevue-Kirkland but will consider another area depending on venue. Email or call for more details 509-654-4269 (3-6pm best time). Serious inquiries only. Enjoy your day:-)
Tanks.

MRI TECHNOLOGIST POSITION (MIDDLE EAST AREA, DUBAI)

JUST FINISHED SCHOOL HERE IN US LOOKING FOR IMFO COULD SOMEONE TELL ME THE SALARY THERE PLEASE THANKS FOR YOU TIME
AND ALSO WHEN THE JOBS ARE OPEN AND HOW TO APPLY EMAIL ME AT @ jkhansumbal@yahoo.com

Thanks.

housekeeper (vancouver/richmnd, Canada)

Hi, anybody who wants their house cleaned once a week or once every two weeks. Im available in the morning
from 10:00 am to 2:00 pm. and in the afternoon from 3:00 pm to 6:00 pm.

If you are interested you can call or text me at 604 724 0981 or email me at mardeeteodoro@hotmail.com

Thank you.


Mardee Teodoro

Job Inquiry for waitress or hostess (Vancouver, Richmond, Metrotown,etc, Canada)

My name is Eva, and I used to work at Freshslice pizza, and as a dog trainer on obedience.

I am very hardworking, energetic, team player, able to multitask, fast learner and responsible.

I am looking for a position as a waitress or a hostess.

If you are interested and would like to know more information or my resume and cover, please email me provided or call me at 778-858-5024.

Thanks in advance, hope to hear from you soon

Eve
Thanks.